Housing Portal

Housing Cancellation

Filling out a Housing Application binds the student to the agreement's terms and conditions, if the student needs to cancel their agreement they must follow the steps below and ensure they are aware of the cancellation protocol that has been agreed upon. 

In order to request that your Housing Application be cancelled the student needs to: 

  • Complete the Housing Cancellation Request form. 
  • In order to access the Cancellation Request, please access the housing portal. 
  • Allow up to 2 weeks for the request to be reviewed and a confirmation to be e-mailed out to the student's USF St. Petersburg email address. 

Fall 2024 - Spring 2025 Cancellation Protocol & Guidelines

Below you will find the cancellation portion of the student agreement for the 24-25 school year, please be aware that if a student does not fall under one or more of the addressed categories they may not be eligible for cancellation and thereby will not be released from the agreement.  

  1. CANCELLATION: Notwithstanding anything contained herein, and even when Student’s Cancellation is permitted under the terms of the Agreement, the Agreement may not be canceled without the prior written approval of the Department. The Department may, within its sole discretion, deny any Cancellation requests.
    Where Cancellation of the Agreement is subject to the Cancellation fees set forth in the Agreement, any fees will be added to the Student’s financial account and will be due and owing immediately. Non-payment of the fees may result in a Student registration hold or restriction on graduation and ability to obtain a transcript. Late payments may also include collection fees. Students should refer to Section III of this Agreement for more information regarding the Payment Schedule.
  2. Cancellation by Department: The Department may, in accordance with applicable rules of the University, initiate reassignment or cancel the Agreement if deemed necessary by the Department in the best interest of order, health, conduct, safety, security, disaster, failure to comply with any and all University regulations, policies, or directives.
    a. Cancellation Due to Non-Enrollment: The Department may cancel the Agreement for any individual who is not enrolled at the University for the duration of the Agreement. Students whose Agreement has been cancelled will be required to vacate the Room within 24 hours from notification unless otherwise indicated. Any and all Cancellation fees will be charged to the Student, as applicable (see section IV. 3. for the Cancellation fee schedule) and a registration hold will be placed on their record for the remainder of the Agreement term. A Student who desires to re-enroll in classes during the term of the Agreement will be required to secure a new Agreement for an available Space before registering for classes.
    b. Cancellation Due to Academic Dismissal: Students who are academically dismissed by the University will not be charged a Cancellation fee, provided they cancel the Agreement, vacate the Room, and complete the prescribed check out procedures at least five (5) business days prior to the opening of the Residence Halls for the upcoming term. Students who are academically dismissed and fail to complete these steps by the deadline noted above will be charged a $1,500
    Cancellation fee and a daily-prorated Rate.
    c. Cancellation Due to Conduct Dismissal: Students who are removed from the Residence Halls and/or dismissed from the University as a result of Student conduct sanction or are currently a subject of an ongoing investigation by Student Conduct & Ethical Development, will be subject to all full fees set forth in the Agreement and their account will be charged full Hall Rate through the term of the Agreement.
    d. Cancellation Due to Administrative Dismissal: Students who are removed from the Residence Halls and/or dismissed from the University for administrative reasons will be responsible for a dailyprorated Hall Rate.
  3.  Cancellation Request by Student:
    a. Eligibility: The Student may request a Cancellation of the Agreement if one of the following conditions is met (documentation will be required and fees may be assessed as more particularly set forth below):
    i. The Student has not been assigned a Space;
    ii. The Student has been assigned a Space but a Cancellation request is submitted in
    Housing Portal within 48 hours of the timestamp of the assignment;
    iii. Non-Enrolled Student:
    a. The Student graduates and does not continue in another USF program;
    b. The Student receives military order for active duty;
    c. The Student has a USF medical withdrawal; or
    d. The Student withdraws and is no longer enrolled at USF.
    iv. Enrolled Student:
    a. The Student participates in an academic program that requires residence outside
    Hillsborough, Pasco, or Pinellas county;
    b. The Student participates in a USF sponsored and/or approved study abroad
    program headquartered or stationed outside of Hillsborough, Pasco, or Pinellas
    counties;
    c. The Student relocates to USF St. Petersburg campus, submits a USF St.
    Petersburg Housing Agreement, and is assigned a Space for a Residence Hall
    located in St. Petersburg; or
    d. The Student is newly married during the term of the Agreement.
    A Student living in the Village agrees that early Cancellation of this Agreement may not be permissible.
    b. Procedure: Students who meet one of the eligibility requirements as set forth above in Section
    2(a) may request the Cancellation of the Agreement. The Student must submit a written request via the 2024-25 Student Housing Cancellation Request Form (available in the Housing Portal under Requests) indicating which of the conditions set forth in Section 2(a) applies and provide the required documentation. Requests for Cancellation over the phone, in-person, or via email will not be accepted.
    c. Cancellation Request without Assignment: Any Cancellation request received before an assignment is made will be approved with no fee. Please note that the Application Fee will not be refunded.
    d. Cancellation Request Due to Graduation: A Student may request Cancellation of their
    Agreement and will not be charged a Cancellation fee provided that the following conditions are met: (1) the Student is no longer registered for any academic program, degree-seeking or not, at the University; and (2) the Student submits the request before the priority registration deadline posted on the Office of the Registrar website; and (3) the Student completes the Room check-out process at the end of the term (semester) in which graduation occurs. Failure to properly follow the steps above will result in a fee of $1500.
    e. Cancellation Request Due to Non-Enrollment: A Student, who receives an assignment prior to the opening of the Residence Halls and cancels for non-enrollment, shall be considered a Cancellation for Non-Enrollment (see Section IV.1.a). A Student, who receives an assignment and has their courses dropped for any reason after the opening of the Residence Halls, shall have their Agreement cancelled, be charged a daily pro-rated Hall Rate plus one half of the remaining Rate on the Agreement. A registration hold will be placed on their record for the remainder of the Agreement term.
    f. Cancellation Request Due to Deferred Admission/Enrollment Status: A Student, who has received an assignment and cancels their Application due to an approved deferred enrollment request, may be charged a Cancellation fee in accordance with Section IV. 3. If the Student enrolls in the approved term, submits an Application to live on-campus, and assumes occupancy of the Room, then the Spring portion of the Cancellation fee will be adjusted on the Student’s Student Self Service account and the hold lifted. The original Application Fee will not be applied towards the new Application.
    g. Cancellation Request Due to Military Orders: A Student, who receives lawful orders to repor for military service during the term of the Agreement, shall be permitted to cancel their Agreement without a Cancellation fee provided that the following conditions are met: (1) the orders were received after the Student was assigned to the Residence Halls; and (2) the order require the Student to report for duty prior to the end of the semester in which the order were received. The Student will be charged a pro-rated Hall Rate for the time of occupancy.
    h. Cancellation Request Due to a Medical Withdrawal: The Student must provide a medical withdrawal that has been accepted and approved by the University to be considered for a Cancellation due to a medical withdrawal. Medical withdrawal terminates the Agreement for any semesters commencing after the medical withdrawal date, and the Student will receive a credit for a portion of the Hall Rate for the semester the Student withdraws for medical reasons, based upon the Student’s move out date.
    i. Cancellation Request Due to Campus Change (Tampa/St. Petersburg): Student may submit a request for Cancellation along with proof of an active Agreement for the equivalent term for the campus to which they are transferring (destination campus). Any Student submitting a Cancellation request after the University’s add/drop period (5:01 p.m. EST of the first Friday of the semester) will be consider for a Cancellation at the start of the Spring semester. If the Student is transitioning to a USF residence hall in St. Petersburg in the Spring and moves out of their current assignment at the end of the Fall term, then the Student shall be released from the Agreement at the conclusion
    of the term without penalty when both of the following conditions are met: (1) a current housing Application and requirements have been submitted to the destination Housing Department within 3 business days of the approved Cancellation request; and (2) the Student assumes Occupancy of the assigned Space at the destination location.
    j. Cancellation Request Due to Marriage: The University does not provide student housing for families. A Student may submit a Cancellation request due to marriage when a legal union occurs during the period of the Agreement. The Student shall be charged the appropriate Cancellation fee as outlined in the Agreement (Section IV. 3.). Upon submitting the Cancellation request, the Student must submit a copy of the marriage license as a supporting document to process the Cancellation request.
    k. Cancellation Request Due to Consideration of Extenuating, Unforeseen Circumstances: A Student may submit a Cancellation request for consideration of extenuating, unforeseen circumstances that arise after the Effective Date of the Agreement. The Student must submit all supporting documentation they wish to have considered when Cancellation request is reviewed. If the Cancellation of the Agreement is approved, the Student will be subject to posted fees. If the Cancellation of the Agreement is approved after Student has checked into the Space, Student will
    be responsible for a prorated Hall Rate for time assigned to the Room, plus one-half of the remaining Hall Rate charges on the Agreement (this may include fall and/or spring charges). If the Cancellation request is denied, the Student remains responsible for the terms of the Agreement. Online class modality is not considered an extenuating circumstance.
    3. Cancellation Fee: Unless a different Cancellation fee is specifically stated above (Section IV.1 or 2), a Student whose Cancellation request is approved after a Space has been assigned will be charged a Cancellation fee of:

a. $250 if a Cancellation request was submitted in the Housing Portal before May 1, 2024; or
b. $500 if a Cancellation request was submitted in the Housing Portal May 1-31, 2024; or
c. $750 if a Cancellation request was submitted in the Housing Portal June 1-30, 2024; or
d. $1,000 if a Cancellation request was submitted in the Housing Portal July 1-31, 2024; or
e. $1500 if a Cancellation request was submitted in the Housing Portal August 1-21, 2024; or
f. Half the remaining Hall Rate for the Agreement if Cancellation request was submitted in the Housing Portal August 22, 2024 or after. 

First Time In College Student admitted to the summer 2024 or fall 2024 academic term is eligible for a cancellation without a fee if a Cancellation request is submitted in the Housing Portal before April 15, 2024.

  1. APPEALS 
      
    Appeals:  Student may submit to the Department an appeal regarding the application of the Agreement if there is additional relevant information to be considered or if additional documentation supporting change in circumstances is provided.  Appeals must be submitted in writing using the Appeal Form (located in the Housing Portal under Requests). Appeals are reviewed by the Appeals Officer/Committee.  Appeals are not to be given or heard verbally.  Decisions by the Appeals Officer/Committee are final and cannot be further appealed. 

2024 SUMMER B FEE CHART

3. Cancellation Fee: Unless a different Cancellation fee is specifically stated above (Section IV.1 or 2), a. Student whose Cancellation request is approved after a Space has been assigned will be charged a Cancellation fee of:
a. $250 if a Cancellation request was submitted in the Housing Portal before May 1, 2024; or
b. $500 if a Cancellation request was submitted in the Housing Portal May 1-June 20, 2024; or
c. Half the remaining Hall Rate for the Agreement if Cancellation request was submitted in the Housing Portal June 21, 2024 or after.
First Time In College Student admitted to the summer 2024 or fall 2024 academic term is eligible for a cancellation without a fee if a Cancellation request is submitted in the Housing Portal before April 15, 2024.