Help Desk

Wireless

Wireless (or WiFi) access is available in all USF St. Petersburg academic buildings and throughout the campus. Wireless access is free to all individuals with an active USF NetID. Guests can also access wireless by selecting the USF-Guest wireless network.

STUDENTS, FACULTY AND STAFF

In order to connect to the USF wireless network, registration is first required. Once registered, you can use your device on any USF Campus.


REGISTRATION INSTRUCTIONS

Choose either the “Eduroam”, “USF” or wireless networks.

The first time you log into the USF wireless network, your web browser will open to the Network Registration Server page. Just follow the instructions and you should be online in 2 minutes or less. The USF wireless network requires a once per semester registration.

You can register to Eduroam by using your NetID@usf.edu email and password or connect to Guest and then visit Eduroam Documentation for instructions.

GUESTS

Wireless access is provided to guests of USF and USF St. Petersburg who do not have a USF NetID. Please follow the instructions below to connect to the USF-Guest wireless network. Registration on the USF-Guest wireless network lasts for 24 hours. Registration is valid for 1 device.

  1. Choose “USF-Guest” wireless network.
  2. Once you are connected to USF-Guest, open your web browser. You will be automatically redirected to the USF Guest Registration page.
  3. On the Guest Registration page, select your method of contact. You can choose “Call me on the phone” or “Send me a text message”.
  4. After a short waiting period, you will receive a temporary access code. Select the option “I have my access code” and agree to the acceptable use policy.
  5. Enter your mobile phone number, the registration code you received and submit.

MANUAL rEGISTRATION FOR TVS & SMART DEVICES

Use this link on a device such as a smart phone or laptop that already has connection to the internet and a web browser. You will need your NetID (before the @usf), password, and physical/MAC address of the device you want to register.

https://mhb-dhcp.net.usf.edu/cgi-bin/CAS/SubmitRegistrationForm_Manual

Residence hall Game console wifi registration

https://www.net.usf.edu/reshalls/gaming

TROUBLESHOOTING PROBLEMS

  • If your web browser doesn’t automatically open the registration page after selecting the "USF" network, you can manually type in the address- https://mhb-dhcp.net.usf.edu/laptops/
  • Mobile devices must be able to receive dynamically assigned IP addresses. Verify that your wireless network adapter is configured to automatically obtain an IP address.
  • Devices cannot use proxy servers. Ensure that your web browsers are not configured to use proxy servers.

SUPPORTED STANDARDS

The wireless network is accessible using four wireless standards: 802.11 a/b/g/n.